Account Service Manager - Client Relations & Business Development

At Kingsmen Projects, we believe that people are the driving force behind exceptional client experiences. As a leading provider of creative and execution services, we are seeking a dynamic Account Service Manager to join our team in Bali. This role is crucial in building and maintaining strong relationships with our clients, ensuring their projects are executed flawlessly, and driving business growth through strategic partnerships.

As an Account Service Manager, you will be the bridge between our creative team and our clients. You'll manage key accounts, oversee project timelines, and ensure seamless communication across all departments. This position offers a unique opportunity to work in a vibrant, fast-paced environment where your contributions directly impact our clients' success and our company's growth.

Kingsmen Projects is not just a workplace; it's a community of innovators, thinkers, and doers. Located in the heart of Canggu, Bali, our office is a hub of creativity and collaboration. We pride ourselves on fostering a culture of continuous learning and professional development.

📋 Tanggung Jawab Pekerjaan

• Manage key client accounts, ensuring high levels of satisfaction and retention.
• Oversee project timelines and budgets, ensuring projects are delivered on time and within scope.
• Coordinate with internal teams to ensure seamless execution of client projects.
• Build and maintain strong relationships with clients, acting as their primary point of contact.
• Identify business development opportunities and propose strategies to expand our client base.
• Monitor client feedback and implement improvements to enhance service quality.
• Manage CRM software, such as Salesforce or HubSpot, to track client interactions and project progress.
• Attend industry events and networking sessions to build professional relationships and stay updated on market trends.

🎓 Kualifikasi & Syarat

• Minimum 5 years of experience in account management or client service roles, preferably in the creative or marketing industry.
• Proven track record of building and maintaining strong client relationships.
• Excellent communication and interpersonal skills, with the ability to negotiate and influence stakeholders.
• Strong project management skills, with experience using tools like Asana, Trello, or Monday.com.
• Familiarity with CRM software, such as Salesforce or HubSpot.
• Bachelor's degree in Business Administration, Marketing, or a related field.
• Certification in project management (e.g., PMP, CAPM) is a plus.
• Fluency in English, both written and spoken.

🛠️ Keahlian

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