Operations Manager at Lepirate Beach Club Hotel & Cruises

Join Lepirate Beach Club Hotel & Cruises as an Operations Manager and lead the way in delivering exceptional hospitality experiences in the stunning region of Nusa Tenggara Barat. This is a unique opportunity to oversee daily operations, optimize efficiency, and ensure seamless guest experiences at our premier beach club hotel and cruise operations.

As an Operations Manager at Lepirate Beach Club Hotel & Cruises, you will play a crucial role in managing and coordinating the day-to-day activities of our hotel and cruise operations. You will work closely with our team of professionals to ensure that all aspects of our operations run smoothly, from front desk services to housekeeping, food and beverage, and entertainment.

If you are a seasoned operations professional with a passion for hospitality and a desire to make a difference in the travel industry, we invite you to apply for this exciting opportunity. Join us in creating unforgettable experiences for our guests and contributing to the success of Lepirate Beach Club Hotel & Cruises.

📋 Tanggung Jawab Pekerjaan

• Oversee and manage all aspects of daily hotel and cruise operations, including front desk services, housekeeping, food and beverage, and entertainment.
• Develop and implement operational plans and procedures to ensure efficient and effective operations.
• Monitor and analyze operational performance metrics to identify areas for improvement and implement corrective actions.
• Coordinate with department heads and managers to ensure seamless communication and collaboration.
• Ensure compliance with health, safety, and environmental regulations.
• Manage and maintain operational budgets and financial reports.
• Develop and implement training programs for staff to enhance their skills and knowledge.
• Foster a positive and productive work environment that promotes teamwork and customer satisfaction.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in operations management in the hospitality industry.
• Proven track record of successfully managing and leading teams.
• Strong knowledge of hotel and cruise operations, including front office, housekeeping, food and beverage, and entertainment.
• Excellent communication, leadership, and problem-solving skills.
• Proficiency in using operational management software such as PMS (Property Management System) and ERP (Enterprise Resource Planning) systems.
• Ability to work under pressure and meet tight deadlines.
• Strong attention to detail and commitment to delivering exceptional guest experiences.

🛠️ Keahlian

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